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The most accurate sources of our official rates and prices can be viewed at our official websites; www.foreverbalivillas.com (the brand site) and also by calling our Reservation center directly at +62 859 5417 3599 (Bali office hour: 9 am – 5 pm, GMT+8).
Rate and price information from those sources are the best possible pricing that can applied to the villas, and or any other services provided by FBV.
Rate Display & Promotion
All prices are quoted, and must be paid in Indonesian Rupiah (Rp).
Displayed or advertised ‘Lowest Price’ is picked-up from lowest available price starting 15 days from today (Early Bird booking) that applies for bookings confirmed by today (Today’s Best Price).
Any price display followed by “Net” or “Nett” word indicates that the rates are inclusive of 21% tax and service charge, while price display followed by “++” sign (pronounced ‘plus plus’) indicates the price does not includes/subject to 21% tax and service charge.
Rates and prices are valid for standard double room occupancy (2 people in one bedroom), or single occupancy for extra bed, are inclusive of breakfast, standard amenities, and services.
Daily villa prices will fluctuate and vary at any time without notice, depend on; seasonal, availability, special offers, and other conditions. High/peak season surcharge or compulsory dinner charge may apply on certain period. To keep updated, please always check the latest rates and availability on this website regularly for your preferred staying dates to view the applied final price.
All prices, including any special rate quotes given to you on case by case basis (through website, email, or phone) always has a limited validation. Confirmed and paid booking must be made to claim such offer before expires.
Rate Guarantee
Cheaper, lower, better price, or any other inconsistencies that you might found when comparing to other 3rd party sources like; online travel agents or booking sites, might be resulted from unauthorized conduct of the pricing distribution system, or simply caused by any possible errors as the technical nature of the Internet. In some rare but possible cases, FBV reserves all the rights to dishonor such booking/reservation.
As a rule of thumb, the safest way to ensure that you will get the right price and make the right booking is to book and confirm with us directly. But, regardless of your preferred booking channel, if you find a better deal compared to the official website, please do re-confirm with us (either by email or phone) to make sure its validity. Again, because in some (rare but possible) cases, we reserve all the rights to dishonor such booking/reservation.
We guarantee that you will get the best deal available online from this official website or by contacting us directly.
To make a confirmed reservation2 before your check-in date/time, you have to have an active and accessible email address, regardless the booking method that you will choose (through website, email, or phone).
We will only send you the reservation/payment confirmation by email as proof of booking, and must be presented upon check-in for verification.
Reservation Guarantee
To secure your villa reservation allocation, an advance payment/deposit is required by your selected payment method. Guarantee amount will vary from one night charge to full charge depends on factors such as; types of offer, seasonal/booking period, length of stay and other terms and conditions specific to your reservation.
Without guaranteed payment, no villa allocation will be kept/guaranteed for your reservation, and will be subject to availability on your check-in date.
You can make a reservation either by:
Before you proceed to one of these payment method, you have completed making the reservation.
Secure Online Transaction
Mandatory payment verification process has been set by Paypal to protect your credit card from unauthorized usage. During the online payment process, the credit card’s secure 3D verification system will require you to input a verification code that send to your phone –that has the phone number used for your credit card holder profile data. The code is only valid within 5 minutes to be used, or otherwise have to be regenerated and resend to your phone.
Failures and Errors
When your payment via Paypal failed, you may contact your bank or credit card provider for any possible failure reasons, such as;
If you wish to use alternative method such as; Bank Transfer or ATM transfer (for local ATM only), please contact our Reservation Center to provide the bank account info.
A booking/reservation is not “confirmed” or “guaranteed” until FBV receives the payment as invoiced.
IMPORTANT NOTE on reservation payment:
In general, each villa rate plan and promotions has its own booking amend and cancellation policy as follows:
DEFAULT POLICY for Booking Amend, Cancellation, and No-Show:
Modifying your booking or cancelling your booking of any:
– Regular Rate (FLEXIBLE)
– Package Rate
– EARLY BIRD Saving!
will be subject to the following policy:
A 50% fee from the total villa night reserved will be charged as the following details:
A 100% fee from the total villa night reserved will be charged as the following details:
NON-REFUNDABLE POLICY for Booking Amend, Cancellation, and No-Show:
Modifying your booking or cancelling your booking of any:
– LAST MINUTE SALE!
will be subject to the following policy:
EXCEPTIONS
In some reasonable cases or circumstance beyond the control of the guest that directly delay/halt/prevent the travel or check-in, such as;
– Force majeure (act of God)
– Sickness, accident, or death
– Flight delay or cancellation
– Major security or safety concern
we do consider some flexibility to:
– Reschedule the reservation (with limited period)
– Waive any amendment or cancellation fee (partially or in full)
In those cases, supporting documents/papers/certificates/legalized proof must be sent to us to validate the situation, except in case of force majeure or some cases where the information (validation) is not necessary must be confirmed by the guest. However, the final consideration on how the reservation will be processed is solely at our discretion.
REFUND
Refund policy in details refer to Default Policy, Non-refundable Policy, and Exceptions above.
.The timing of refund process to your credit card or bank account will depend on each bank system and schedule (normally, it’s up to 14 working days). Villa Seminyak Estate & Spa doesn’t have any controls on how and when the money will be received in your account. However, Villa Seminyak Estate & Spa will process the refund as soon as its required. Please contact your bank directly for time estimates and for any required information.
Please note:
This page contains only the “general” policies of Booking Amend, Cancellation, and Refund. It may have the latest version available and not yet updated in this page, and is currently being applied for one or more room offer and promotions. A more specific policy also may be applied to specific booking/offers. Please always refer to the policies, and mentioned terms and conditions during your actual booking/reservation process for the corresponding offer.
At Villa Seminyak Estate & Spa the check-in time is at 3 PM, and the check-out time is at 12 PM. Early check-in or late check-out is subject to availability and may also subject to extra charge (see “Day Use”).
Required upon check-in:
– Booking confirmation email
– Payment confirmation email
– Valid government ID
– A refundable security deposit (Recomended in cash for instant refund.
Non-cash deposit will be based on our Refund Policy)
Security deposit is required is to cover any incidental charges, such as; accidental breakages, lost keys, telephone, restaurant, etc., that may be incurred during your stay. This deposit will be returned upon check-out if not used.
Refundable security deposit rate:
Day use or late check-out is subject to availability and may not be available if the villa has been booked for that day. A 50% charge from the applicable rate (may be different from your previous rate) is applied for late check-out until 6 pm. Any extended stay exceeding 6 pm will be charged in full rate.
Villa Seminyak Estate & Spa exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) the website and it’s content on which the service is made available and you are not allowed and not entitled to resell, use, copy, monitor (e.g. spider, scrape), hyperlink to, deeplink to, display, publish, promote, integrate, utilize, download, combine, use the content (including any translations thereof), reproduce any content or information, software, reservations, vouchers, products, or services available on our website and it’s related booking engine for any commercial or competitive activity or purpose without our express written permission. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).
With respect to all communications made to Villa Seminyak Estate & Spa including, without limitation, feedback, questions, comments and suggestions (“Communications”): (a) no right of confidentiality shall apply to Communications and Villa Seminyak Estate & Spa shall have no obligation to protect Communications from disclosure; (b) Villa Seminyak Estate & Spa shall be free to reproduce, use, disclose and distribute Communications to others; and (c) Villa Seminyak Estate & Spa shall be free to use any ideas, concepts, know-how or techniques contained in Communications for any purpose whatsoever, including, without limitation, the development, production and marketing of products and services that incorporate such information.
Please use Internet E-Mail only to send us non-confidential notes. Do not include confidential personal or private information. For your protection, our responses will not include any confidential information. Please do not use Internet E-Mail to send us transaction instructions. Customers who choose to send Internet E-Mail messages to Villa Seminyak Estate & Spa that contain confidential, private or personal information do so entirely at their own risk.
Please refer to our Privacy Statement page for further information regarding personal data collection, usage, control, and protection.
Last updated: 1 May, 2021